Frequently Asked Questions (FAQ)
1Can I mix and match shirt & ink colors?
Yes. Different shirt colors are ok, as long as the ink colors are the same. If we need to change ink colors additional fees will apply.
2Do you offer price breaks?
Yes, we offer price breaks. The more you print, the more you save.
3Can I mix items to receive the best price break?
Yes, as long as the items have the same design being printed.
4I still have questions how can I contact a real person?
Call us at 303-536-4086 or send an email to firstname.lastname@example.org
5What else can you screen print on?
T-shirts (long and short sleeved), hoodies, dressy or utilitarian work shirts, ladies tank tops, women’s fitted T’s, jackets, aprons, totes/gym bags, infant, toddler, and youth clothing and a huge range of adult sizes (XXS-6XL).
6I'm in a rush, can you print very quickly?
That is a common question. It really depends on our current production schedule. It is best to check with us. We have a local production facility, so many times we can make it happen.
7What locations can you print on my clothing?
Clothing can be printed on the front and/or back side, and on the sleeves. On the front, you can print on the left or center chest. On the back, you can print on the upper, middle, lower, or upper/lower offset back…lots of places!
8What are promotional products?
Promotional products are useful, tangible items imprinted with an advertiser's name, logo or message designed to increase brand awareness among consumers. Promotional products are an incredibly powerful marketing tool since they allow a brand to connect with consumers by engaging their senses. As one of the only forms of advertising that allows consumers to interact with a brand on a physical level, promotional products often create a more memorable brand experience.
9What kinds of promotional products are available?
There are tens of thousands of different types and styles of promotional products. In many cases, it's even possible to obtain custom items that aren't found in any catalog. Examples of common items include: pens, calendars, t-shirts, caps, coffee mugs, calculators, key chains, desk accessories and bumper stickers. At Zamar we say, “If it will hold still long enough, we can print it!”
10What are your preferred image formats for artwork submissions?
Acceptable files that we can work with are .EPS, .AI, PDF (in vector format with fonts converted to outlines or curves)
11What do you need to digitize my logo?
We can digitize your logo using any digital image. You can send us the artwork of your logo in any computerized format such as JPG, PDF, EPS, AI.
12Why should I buy from Zamar Screen Printing and not one of those online vendors?
At Zamar Screen Printing, we are a locally grown, family owned and operated business. We are known for striving for 100% customer satisfaction. This happens because of our more than 25 years of experience. We will know things to ask you that you may not know to ask. We love talking to our customers to ensure they get exactly what they want with no surprises. We are local, and our reputation is very important to us! Online vendors are not as concerned about customer satisfaction. It is best to order from a live person who is an expert. Plus, when you order from Zamar Screen Printing, your money will stay in the local community.
13What is the smallest quantity I can order of any given promotional item?
It depends on the item being ordered. Promotional products from different manufacturers have different minimum order amounts. That being said, some manufacturers will allow a below minimum order, but charge an additional fee for the below minimum quantity. The best thing to do is to tell us how many items you are looking for and you total budget. We can then look for items that meet your needs, and give you ideas of creative promotional items you never would have thought of.
14Can I get just one shirt embroidered?
Yes, however, there is a set-up fee, so it becomes more cost effective the more items you have embroidered. Once we have your artwork to be embroidered ready to go, you need not pay a set-up fee again if using that same artwork on other items.
15Can I get just one shirt screen printed?
Typically, screen printed shirts require a minimum of 12 shirts. That being said, you can order different style shirts and have the same screen print on each of them.
16Do I need to worry about garments shrinking?
As a general rule, most garments are considered pre-shrunk, however, how the end user washes the garment is what makes the most difference. For example, if it is washed and dried hot, it will probably shrink. Of course something that is 50% cotton and 50% polyester is much less likely to shrink, if at all.
17What is the turnaround time to get my item produced?
Most items require two weeks to order and screen print or embroider. As a rule of thumb, plan to order your items no less than two weeks prior to when you need them. Depending on the quantity ordered, destination location, and item ordered, some turn-around times can be as little as 24 hours. Of course, we can use expedited shipping at an additional charge. If you are in a hurry for an item, it is best to give us a call to see if we can expedite your order.
18What if I am on a tight budget and I am not sure you have anything in my price range?
Zamar Screen Printing, Inc. has more than 25 years of experience. We have connections with manufacturers who have specials and clearance items. Simply let us know your budget, the number of items you need, and the kind of event they are for, and we can do the shopping for you. We will come back with a proposal of options to meet your needs and budget.
19How do I know if what I am ordering is a top-quality item that works and won’t break after one use?
With more than 25 years of experience, we have seen it all! We can alert our clients if an item they are considering is not a quality/useable item. For example, one of our clients came to us wanting imprinted coffee mug warmers that plugged into the computer USB. We had experience with sampling these that they did not warm up the coffee mug well and advised our client to avoid the USB plug-in model. When in doubt, we can always order you a sample.
20I have already bought my own items and just need them screen printed or embroidered. Can you use our items?
No, we do not print or embroider on clothing or other items supplied by customers. We only screen print items that are available through us.